Help Center
 
 
Is YouTextMessage really Free?
What is a SMS (Text message)?
Can my phone receive Text message (SMS)?
Can the recipient phone receive Text message (SMS)?
Whats my number?
How do I enter the number and provider of the recipient?
Why using Text Message (SMS)?
What is an MMS?
Can I send an MMS?
Is sending an MMS Free?
How do I send an MMS?
What is Public versus Private on the MMS option?
How big the MMS file can be?
Which providers can I send an MMS to?
Can I receive MMS on my mobile phone?
What is a SMIL?
Why YouTextMessage.com ™?
How long does it take to get started?
Do I need any technical knowledge?
What do I need to use YouTextMessage.com?
What is a User Name or ID?
What would show up on th eother person phone?
How much does it cost?
Are the text messages we send from YouTextMessage free?
Are my forwarding messages to my mobile phone or my email free?
After setting my forwarding options can I reply from my email or mobile directly to the forwarded message?
How do you make money?
Is YouTextMessage able to send text message in any country?
Can I send Group / Bulk text messages (sms)?
How do I send a text message (sms)?
What is select country and provider when I send a text message?
Do I need to know the carrier of the recipient?
Can I get replies?
How does a reply works?
What is contacts?
Do I need to know the providers of my contacts?
I accidentaly click on opt out to one of my recipient, How do I undo that?
How do I opt out from a member of this site, I am not one of his friends or family?
How many characters can I send?
How long does it take to send a text message (sms)?
Is there a limit on how many text messages (sms) I can send?
Some of my contacts didn't receive my text message (sms) why?
Any other way we can find out if my recipient recieve my message?
Can you guarantee delivery of the text message (sms) to the recipient?
Can malfunction occur on the system?
Where YouTextMessage.com works?
Will I or my contacts receive advertising text messages (sms)?
Is my privacy protected?
Is my List of contacts secure?
How do I cancel or delete my account?
I do not find any answer to my question(s) What should I do?


 







  Q. Is YouTextMessage really Free?
A.
 Yes this service is absolutely FREE no joke! You can send as many SMS and MMS as you want. Also be reasonable and do not Spam make sure to send messages to your friends and family only. We do not share your information, this service is provided free of charge to help friends and family communicate.


Q. What is a SMS (Text message)?
A.
 SMS stand for "Short Message Service" or mostly called in the USA; "Text," "Text Message."


Q. Can my phone receive Text message (SMS)?
A.
 Your phone must be capable of receiving text messages (call your wireless carrier for more details.) Most phones manufactured or purchased after the year of 2000 are text message capable.


Q. Can the recipient phone receive Text message (SMS)?
A.
 Depending on the carrier and their text message plan they have. Also YouTextMessage do not guarantee any delivery of any text message sent via our platform to any wireless provider we might have on our list. YouTextMessage is a free service for people to send and receive free text message we cannot guarantee any delivery of any messages nor the delivery of any reply messages.


Q. Whats my number?
A.
 It is a mix of our and your username so you need to send a message first for the recipient to reply or save it for later.


Q. How do I enter the number and provider of the recipient?
A.
 Enter the number without the country code and without the zero like if you were sending locally. Also you need to know the provider only for he first time, it is also a way for us to make sure our site is used between friends and family, not for commercial use or spam.


Q. Why using Text Message (SMS)?
A.
 Communication is the key in social life and text message is a great and fast way to reach someone like a friend or a family member while on the go. Therefore Text messaging is the best way to reach someone in real time and get them replying to you with our free text message platform. Text message (sms) is a two way communication much more personal and much more efficient; we are carrying our mobile phone with us 24/7 so where could be the best place to reach me at any time?


Q. What is an MMS?
A.
 Multimedia Messaging Service MMS is a descendant of SMS (Short Messaging Service). MMS extends text messaging to include longer text, graphics, photos, audio clips, video clips, or any combination of the above, within certain size limits.


Q. Can I send an MMS?
A.
 Yes you can send MMS from your account but not all carriers are supported.


Q. Is sending an MMS Free?
A.
 Yes like SMS, MMS if free at YouTextMessage.com Enjoy!


Q. How do I send an MMS?
A.
 Go to your compose page on your YouTextMessage account, type a message like you usually do to send a free SMS and you will see the MMS Option. You will be able to browse a picture from your file and attach it to the message or you will have the option to pick a picture from our Public User Data. Click on continue, your message will have the image attached to it ready to be sent.


Q. What is Public versus Private on the MMS option?
A.
 When you send a picture to someone we let you decide if you want the Picture/Image to be Private to your account (no one can see or access it) or Public; which means you are willing to share the picture with other YouTextMessage users so they can also use this picture to send to their friends and family. All Public pictures will show up on the compose page just click it to select it. It is a cool option when sending a funny picture and having the YouTextMessage community (users) see it and send it to their friends and family as well.


Q. How big the MMS file can be?
A.
 If you are sending a Picture or any other file using the Optional MMS feature make sure to not upload a too big of an image as it will be rejected.


Q. Which providers can I send an MMS to?
A.
 Most of the USA and Canada provider will work like ATT, Verizon, T-Mobile, Sprint etc... Other providers that we support SMS around the World are not confirmed and therefore the MMS is in Beta mode, if you sent an image to a recipient other than the USA and Canada and the delivery is not working then only the SMS will work not the MMS. Feel free to let us know so we can do our best to make any adjustment if possible. We are here to help and make this service better each and every single day. Thanks


Q. Can I receive MMS on my mobile phone?
A.
 MMS is frequently used to send photos and videos from camera phones to other MMS phones or email accounts. Most camera phones have MMS, but many non-camera phones have it as well. Today most phones are able to receive MMS. Also keep in mind that MMS is also used to send video and music file not only pictures.


Q. What is a SMIL?
A.
 SMIL: Synchronized Multimedia Integration Language SMIL (pronounced "smile") is a standard for interactive audiovisual presentations. In mobile phones, SMIL is used for MMS messages that integrate streaming audio and video with images, text or any other media type. A SMIL presentation typically includes multiple "slides", that play in sequence.


Q. Why YouTextMessage.com ™?
A.
 We have built an easy way for friends and family members to communicate while on the internet instead of using your cell phone you will have a better way to text message anywhere around the world and it is totally free. No Spam and confidentaility. Many websites offer you a free text message page but you cant get replies and you dont know where your info goes. Here at YouTextMessage its confidential and free with all features you need like an inbox and a forwarding option while not in front of your pc. Anytime you need to send a text message just go to YouTextMessage.com login and start texting!


Q. How long does it take to get started?
A.
 Sign up and in 2 minutes you should be ready to go. You will have unlimited text messages at all time we do not charge for free text message.


Q. Do I need any technical knowledge?
A.
 No. YouTextMessage is made Easy to the end user in few clicks you will be a pro. But if any help is required as always the friendly support team is here to help. Just use the box on the right top side of this page.


Q. What do I need to use YouTextMessage.com?
A.
 A computer Windows or Mac no problem, and an internet connection nothing to download it is all web based. Just open up the site via or Internet explorer (IE, Firefox, Safari and more)


Q. What is a User Name or ID?
A.
 When you register your personal account choose the username/ID carefully, it will be shown to your contacts upon delivery of your text message (sms.) Nothing else, not your personal information, not your number just your user ID will show up.


Q. What would show up on th eother person phone?
A.
 Your user name with us is only what they will see plus your message. So if you signed up with user name: "John" then the message will be coming from "John", if you chose user name: "ABC123" then the message will be coming from "ABC123" on the recipient phone.


Q. How much does it cost?
A.
 Its free, there is no charge to send or receive sms via your account at YouTextMessage. We provide this service as a community service for the people. This free text message service is here to help friends and family communicate much faster in real time by using our free text messaging service. We do hope you will refer us to your friends so this community site will keep growing. Please let your friends and family know about YouTextMessage.com, thanks!


Q. Are the text messages we send from YouTextMessage free?
A.
 Yes. We don't charge the sender or recipients anything. Recipients will only reflect there standard rate for text message (check with your plan and carrier.) YouTextMessage does not charge you, or the end-consumer/recipient, anything to send or receive a message. However, depending on your specific wireless carrier and pricing plan/package, you may be charged a standard rate for text messages sent and received. The average price for sending and receiving text messages ranges anywhere from free to 15 cents depending on your plan and carrier. If you would like to know how much it costs you to send or receive a text message, simply contact your wireless carrier.


Q. Are my forwarding messages to my mobile phone or my email free?
A.
 Yes. We do not charge for our options such as forwarding to your mobile phone number or email. YouTextMessage is totally free and confidential.


Q. After setting my forwarding options can I reply from my email or mobile directly to the forwarded message?
A.
 The forwarding option allows you to get a copy sent from your account to your email and/or mobile so you cannot reply to that message. To reply directly to the sender of your forwarded message you will need to log into your account, go to your inbox and reply from there.


Q. How do you make money?
A.
 Ads through the site which is just enough to maintain the site up and running. We made it for friends and family to communicate. For example, a mother living in Australia can send free text messages to her Son/Daughter studying in New York. It is very convenient to send messages to your friends and family right from your computer at no cost. Enjoy!


Q. Is YouTextMessage able to send text message in any country?
A.
 We are adding new wireless providers around the world each month, if you do not see your provider please send us an email so we can look into it and make sure to add it to our coverage if possible. We cannot guarantee that a provider can be added nor that our list is accurate. We can on the other hand tell you that our service is working extremely well in the USA and Canada at this time.


Q. Can I send Group / Bulk text messages (sms)?
A.
 No. You can send as many text messages as you want but in a single way not in a group way. You can send hundreds of text messages a day no problem but you cannot send a text message to thousands of people at once. This site is a community site and only single text messages are allowed. It is perfect for a two way commnication, chatting or just text messaging friends and family. If you do need a group texting service we do recommend EzTexting.com


Q. How do I send a text message (sms)?
A.
 Click on Compose, enter the number of the recipient, select the provider and country, type your message and click on send.


Q. What is select country and provider when I send a text message?
A.
 Selecting a country is optional but we do recommend that you select the provider (wireless carrier) of the recipient phone number. Not your provider but the recipient provider.


Q. Do I need to know the carrier of the recipient?
A.
 Yes you do for the first time only, then it will be saved and you can edit it anytime you want on your contact page.


Q. Can I get replies?
A.
 Yes. The purpose of our service is to build strong 2-way communications and relationships with your contacts such as family and friends what most of other services do not do. Some wireless carrier may from time to time limit or stop some of your replies depending on many factors.


Q. How does a reply works?
A.
 To get a reply you need to send a message first then the recipient should be able to reply to your message.


Q. What is contacts?
A.
 The contact page is like your phone book, you can add as many contacts as you want to when sending a message to your friends or family you can select them right form your phone book instead of entering their number over again. Note: When you send a message to a number, the number is being saved and added to your contact page for your convenience.


Q. Do I need to know the providers of my contacts?
A.
 Yes. While sending a message or uploading your contacts you will be prompt to do so in a very simple and easy way. After the first time your account will record it and you wont have to do it again.


Q. I accidentaly click on opt out to one of my recipient, How do I undo that?
A.
 Opt out means you cant send a message to that number anymore, if you have done it accidentally please send us an email with the number and your account ID/username so we can undo it.


Q. How do I opt out from a member of this site, I am not one of his friends or family?
A.
 Simply reply the word: STOP or REMOVE. You can as well send us an email with the removal request to support@YouTextMessage.com


Q. How many characters can I send?
A.
 Most text service web-based providers are less than 80 characters. YouTextMessage.com ™ offers you up from 130 to 160 characters for each message you send. Keep in mind that some carriers and phones do not handle the full 160 characters you may shorten your message or test it prior of sending a campaign.


Q. How long does it take to send a text message (sms)?
A.
 Text message (sms) is usually delivered to the mobile phone straight away. In peak times there could be delays with the service. Please note also that additional delays can occur within the network if the mobile phone is not switched on or in a mobile coverage area. Networks usually continue to retry sending messages that have been lodged for up to a 3 days but the retries get further and further apart so it may take a while for messages to come through after you turn your phone back on.


Q. Is there a limit on how many text messages (sms) I can send?
A.
 No. Send as many text messages as you want to as many people as you want. However, spamming and abusive messaging is strictly prohibited with YouTextMessage.com service. Please read our terms & conditions for more information.


Q. Some of my contacts didn't receive my text message (sms) why?
A.
 Your friend may not have text messaging enabled. This is something that is very common within the U.S. To enable text messaging, your friend must contact their mobile network operator. Your friend may have a pre-paid mobile account, and the balance is too low. Some wireless carriers have their own standard such as: Text messaging plans, allowing a certain number of incoming/outgoing messages. The mobile device is "out-of-range," Memory capacity has been exceeded, Subscriber 'busy' for short messaging. The mobile number you entered is incorrect. Make sure you enter the entire mobile phone number: do not enter symbols like "-", "+" or "( )" If there is a leading zero (0) in the mobile number, remove it. And other technical factors may occur on peak time.


Q. Any other way we can find out if my recipient recieve my message?
A.
 No, we cannot guarantee any delivery of text message sent via YouTextMessage.com


Q. Can you guarantee delivery of the text message (sms) to the recipient?
A.
 We do not take responsibility for carriers whose services stop functioning. Not all carriers are supported. Recipients will incur normal charges. Text message (sms) by nature is a store-and-forward technology. Your message is passed from one system/server to next until it finally reaches its destination, taking into consideration that the recipient phone is switched on, connected to the mobile network and configured to receive text messages (sms), within the prescribed delivery period set by the sender.


Q. Can malfunction occur on the system?
A.
 Yes. Some malfunctions could occur on a delivery of a text message (sms) and if it occurs we are not responsible for any damages but let us know and our technical department will investigate the matter to fix it in a timely fashion. Also our site could be down due to a high traffic or any other reasons but rest assure we are working around the clock to make sure any malfunction will be fixed in a timely fashion.


Q. Where YouTextMessage.com works?
A.
 YouTextMessage.com works mainly in USA, Canada, Caribbean, Alaska, PR, Hawaii. We have now started to add few other countries and keep growing all of this for free as well. Other countries or new countries added are not being tested from our side but from our users so please let us any feedback.


Q. Will I or my contacts receive advertising text messages (sms)?
A.
 No. Your Information and your contacts info are strictly confidential to your use. We just provide you a service. We do not share or sell any of our information to third parties. This service is free with no ad and no spam.


Q. Is my privacy protected?
A.
 We take and shall take any precautions necessary to protect your private information including the content of your account information. This said, however, we expect you to act responsibly when using your account login and password and to not share your information with any third party. We do not store potentially valuable information such as credit card details on this system.


Q. Is my List of contacts secure?
A.
 Yes. We do not share, sell nor rent clients list, you account is confidential and all input is your property. It is that simple, so you can rest assure that your contacts are secure. You do not have to upload your contacts if you do not wish to, simply enter the numbers each time you send a free text message.


Q. How do I cancel or delete my account?
A.
 You cannot manually do so, we can do it for you after a specific period of time of inactivity we can remove your account. Just send us an email and we will put a note into your account. Rest assure your account is private and we do not share any information regardless if you delete it or not. Thanks for using YouTextMessage the best online free SMS and MMS service.


Q. I do not find any answer to my question(s) What should I do?
A.
 Send us an email or use contact us from this link to ask us any question or support. Thanks again for using YouTextMessage.com the leader is free text message. If you do like our service please refer us to friends via email, text message, Facebook, Twitter or any other way you can think of. YouTextMessage Team :)






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